An assistant who understands your customer needs and keeps your store functional at all times with zero down times.
Hire a well rounded e-commerce assistant
COLLEGE EDUCATED PROFESSIONALS
All VAs have college education or higher. Pixels VAs have several certificates in their field of expertise and are constantly upgrading themselves.
BACKED BY EXPERTS
Your VA is backed by experts ready to handle any specialized tasks
U.S BASED
Your US based team lead will handle quality control, overall supervision and stay on top of issues.
Your Pixels E-commerce Assistant can handle the following responsibilities:
- Maintain woocommerce,Shopify and magento stores
- Keep themes and plugins up to date
- Update content
- Optimize store
- List products on CRM platform
- Ensure product listings are accurate
- Optimize product listings with detailed descriptions
- assist with product questions
- Respond to all correspondence via email,market platforms and social platforms
- Put in order from suppliers
- Receive orders from customers
- Process orders to customers
- Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.
- Create reports
- Schedule re-orders
- manage returns
- process labels
- apply credits/refunds
- arrange for exchanges
Who is your E-commerce Assistant ?
Has a Bachelors Degree in Business Administration, Marketing or Psychology and a tech savvy proficient in the following:
Woocommerce
Shopify
Email marketing, mailchimp, Brevo Constant Contact etc
Databases
Magento
Google suite
Microsoft Office suite
Digital Marketing( SEO, PPC, SMM etc)
CRM management
CRM management
Skills
communication skills
Clear, timely, and professional communication that keeps everyone aligned. We ensure messages are conveyed effectively, fostering collaboration and understanding in every interaction.
Problem solving skills
Creative and resourceful, we tackle challenges head-on, finding effective solutions to keep your projects moving forward seamlessly.
Resourcefulness
Adaptable and proactive, we leverage every tool and approach to overcome obstacles and achieve your goals efficiently, no matter the challenge.
Active listening
Attentive and engaged, we ensure every concern is heard and understood, fostering strong communication and building trust in every interaction.
Time management
Maximize productivity by letting us help you prioritize and organize. From setting reminders to structuring your day, we keep you on track toward your goals.
Patience
Your trusted partner, taking the time to understand your needs and deliver thoughtful, tailored support for every task.
Positive Attitude
Embracing challenges with enthusiasm and optimism, we strive to create a supportive environment that inspires growth and success.
Empathy
We listen to understand your unique needs, ensuring our support is tailored to help you navigate challenges with compassion and care.
Adaptability
We thrive in dynamic environments, quickly adjusting to your evolving needs to ensure seamless support and effective solutions.
Hire a PixelsVA
